![]() ![]() …the issue was Eliza was successful very successful, so much so that users of the program felt that Eliza had a genuine understanding of them and would spend long sessions on the computer 'talking' things through. A skilled (human) practitioner of Rogerian counselling is trained to react to what was being said and could guide a person along their own journey, Eliza merely deconstructed the sentence and repeated it back… This form of counselling is based on the notion that the patient knows what they need, and the role of the therapist is to provide the environment that allows the patient to access this. The Eliza program above was created by MIT professor Joseph Weizenbaum and although from a programming point of view it was sophisticated at the time, the technique it employed was a very crude version of Rogerian, or person-centred counselling. So, as this series of blogs has explored, are we now at a point where we can turn to increasingly sophisticated technologies for support? Why? Why? Why? Eliza. Whether you see the increase in demand for mental health services as a result of an increase in stress in our daily lives, a decrease in the taboo surrounding mental health issues, or simply as a result of an increased population, the fact remains that the services we look to for support are buckling under the pressure of those needing to access them.Ī report published by the all-party parliamentary group on mental health highlights “People are being turned away from services or put down to the bottom of waiting lists because they are ‘not sick enough’ for secondary mental health services" and mental health support for young people in the UK has been described by frontline staff as a 'silent catastrophe' with an "increasing mismatch between need and treatment offered".Īs we've highlighted in previous blogs, in their report entitled "Mental health of those suffering with physical or learning disabilities" the Shaw Foundation highlighted "UK researchers have found that 30% of those with a long term physical condition also have a mental health problem, and 46% of people with a mental health problem have a physical condition" and that "25-40% of those in the UK with a learning disability have a dual diagnosis with a mental health disorder." This conversation took place between a young woman and a computer programme (in CAPS) called Eliza (after the Pygmalion character) relatively unremarkable you might think in an era of chatbots and voice assistants, but what if I told you that the conversation took place in 1966? Mental Health in Crisis They're always bugging us about something or other ![]()
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